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Great Place to Work® Institute, Inc.
Policy Explanation

February 1, 2022

1. Is GPTW in Compliance with the International Organization for Standardization (ISO) for data security ISO 27001:2013, business continuity management ISO 22301:2019, and quality management ISO 9001:2015?

GPTW maintains a full-time Chief Data Protection Officer (CDPO) and a Certified Lead Auditor (Auditor) for ISO 27001:2013 to ensure compliance with these industry standards. The CDPO and Auditor report directly to the CEO and President of GPTW.

2. Can a Company use its Master Services Agreement?

Yes, but only if the Company agrees to pay a review fee of $18,000 that will be invoiced separately. Why the fee? GPTW has quoted to Company the lowest price for its products and services. This low price quote means accepting the GPTW Order Form and /or SOW and the GPTW Products and Services Agreement found at the website: www.greatplacetowork.com/Products-and-Services-Agreement. The quote does not include what GPTW needs to be compensated for the extra time and personnel required to perform the review and the documentation that must be developed just for your Company. It is important to note that because of the unique products and services being delivered by GPTW, a company’s Master Services Agreement definitely will not properly address Data ownership, Data processing, compliance with global privacy compliance laws, compliance with all Data Protection Laws, compliance with Data security industry standards, etc.

3. Can a Company change the GPTW Product and Services Agreement?

Yes, but only if the Company agrees to pay a review fee of $12,000 that will be invoiced separately. Why the fee? GPTW has quoted to Company the lowest price for its products and services. This low price quote means accepting the GPTW Order Form and /or SOW and the GPTW Products and Services Agreement found at the website: www.greatplacetowork.com/Products-and-Services-Agreement. The quote does not include what GPTW needs to be compensated for the extra time and personnel required to perform the review and the documentation that must be developed just for your Company. It is important to note that because of the unique products and services being delivered by GPTW, a company’s Master Services Agreement definitely will not properly address Data ownership, Data processing, compliance with global privacy laws, compliance with all Data Protection Laws, compliance with Data security industry standards, etc.

4. Will GPTW fill out a Company’s security survey/document?

Yes, but only if the Company agrees to pay a review fee of $6,000 that will be invoiced separately.  Why the fee?  All of the answers to any security survey are found on the GPTW website at www.greatplacetowork.com/GPTW-External-Security-Policy.  The Company can use the GPTW External Security Policy to fill out its own security survey.  GPTW has quoted to Company the lowest price for its products and services.  This low-price quote means accepting the answers to a security survey provided in the above GPTW External Security Policy.  Otherwise, GPTW needs to be compensated for the extra time and personnel required to answer the survey.   Furthermore, a company’s security survey provides no legal protection.  A survey is static in time and may not cover the entire term of the company’s engagement.

5. Will GPTW provide Certificates of Insurance (COI)?

Yes, but only if the Company agrees to pay a review fee of $2,000 that will be invoiced separately.  Why the fee?  GPTW has quoted to Company the lowest price for its products and services.  This low-price quote means accepting the quote without further involvement of GPTW personnel.  Otherwise, GPTW needs to be compensated for the extra time and personnel required to retrieve the COI.  Furthermore, a Certificate of Insurance provides no legal protection.  A COI is static in time and may not cover the entire term of the company’s engagement.  Instead, GPTW provides the highest standard of legal protection by warranting to the company that during the entire term of the engagement GPTW will carry the insurance coverage itemized in Section 13.10 (Insurance) of the GPTW Products and Services Agreement found on the GPTW homepage website.