Monitoring the Health of Company Culture: A Check-Up with the CEO of Martin's Point Healthcare

Creating a great place to work For All in today’s healthcare landscape takes equal parts patience, persistence, and guts. Follow the journey of a top-performing health care provider to build a culture of trust through problem-solving, continuous improvement, and ongoing learning. Dr. David Howes will share the story of Martin’s Point Healthcare, which operates seven health care centers in Maine and New Hampshire. The tale will include candid discussion of the investment required for this work, exercises for increased organizational strength and agility, and best practices for inclusive communication and decision-making.

David’s check-up will concentrate on building core leadership strength. He describes how Martin’s Point is creating strong and resilient leaders through dedicated process improvement and clearly defined leadership expectations. Also shared is how he and his senior leadership team have set the table for success through 2025, including ways to reinforce respect, credibility, fairness, pride and camaraderie throughout the organization. You will learn how to conduct your own diagnosis of cultural health, and identify the habits that may be holding you back.

Learnings from this session include:

  • Vital statistics’ for ‘taking the pulse’ of our colleagues and culture
  • How to make incremental steps and larger leaps needed to change a culture
  • A method to connect and unify your organization with consistent measures of performance.